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Shipping & Delivery Policy

India Shipping

Beauty Banaras is proud to offer FREE SHIPPING to any address in India. To ensure a smooth and timely delivery, customers are advised to provide a complete postal address along with the correct PIN code.

Delivery

We deliver products across India and internationally, subject to feasibility. Beauty Banaras will not be held responsible for delivery delays caused by incomplete or incorrect address details.

  • In the event of a reshipment due to incorrect address details or failure to accept delivery, customers will bear the re-shipping costs.

Courier Partners and Transit Time

We ensure safe delivery by working with reliable courier services such as:

  • Domestic Shipments: DTDC, Delhivery

Packages are typically delivered within 3-15 working days within India after dispatch.

  • If delivery is refused at the destination, we will not issue a refund, credit, or reshipment.
  • Customers can request a specific delivery date by mentioning it during checkout.

Shipment Time

  • Orders are generally processed within 48-72 hours of placement, excluding customization.
  • Shipment time is 3-15 business days, depending on the item and customization requirements.
  • For accurate shipment timelines, contact us at hello@beautybanaras.com.

Transit Risk

Once the package is handed to the courier agency, Beauty Banaras takes no responsibility for damages, loss, or theft after delivery. Our trusted courier partners ensure timely and secure delivery.

Tracking of Shipment

Customers will receive an email with shipment details, including:

  • Courier service details
  • Tracking number
  • Expected delivery date

You can also track your order through the Track Order button on our website. Note: Tracking may take 24-48 business hours to activate.

Address Change Requests

Address modifications can be requested within 24 hours of order placement by emailing hello@beautybanaras.com. Changes are not possible once the shipment has been dispatched.

Delay in Shipping

Shipping times provided on the website are estimates and may vary due to unforeseen circumstances. Delays may occur due to:

  • Stock availability
  • Unexpected logistic challenges

No refunds, returns, or exchanges will be entertained for delays. However, store credit or complimentary gifts may be provided on a case-by-case basis.
In case of a delay, we will notify you via email.
For any queries or assistance, feel free to contact us at hello@beautybanaras.com.